People are leading increasingly busy lifestyles, juggling hectic work schedules, families and social activities. With all this going on it is inevitable that people forget things; their next dentist appointment (booked six months ago), an MOT due on their car, a doctors appointment (that’s no longer needed), picking the children up at 3:30, business meeting at 5:00, cubs at 6:00....
“Missed medical appointments cost the NHS £280 million every year.”
Our solution set provides you with the ability to reach your customers/patients in a way that they are most likely to respond to. You can send text messages to their mobile phone to remind them of appointments and if required, allow them to cancel the appointment by replying to the message.
“In 2003 75 per cent of all adults in the United Kingdom own or use a mobile phone, this figure is increasing, nearly 90 per cent of people between the ages of 15 and 34 owned or used a mobile.”
Source - Oftel Residential Survey 2003
SMS Text messages are becoming the preferred method for communicating with people. In the UK text messaging figures for March 2004 reached 2.1 billion, an increase of nearly 80 million on February's total, according to figures released by the Mobile Data Association (MDA). |